💫Support Clients from Home—Build Your Own Schedule. 

About True Cove

True Cove Virtual Services contracts remote independent customer support agents through a secure third-party client platform.
We help motivated Virtual Support Specialists find flexible, work-from-home opportunities with major brands across retail, travel, utilities, entertainment, and more.

Our role is to guide you through setup, onboarding, and client program selection — while you choose your hours, your schedule, and the type of work you want to do.

What You’ll Do
Independent agents provide:

• inbound customer assistance
  
  

• account/booking support
  
  

• order help
  
  

• troubleshooting
  
  

• chat or phone-based service
  
  

No outbound calling.
No sales.
No collections.

The exact tasks depend on the client you choose during certification.

Compensation
Compensation depends on the client program you select. Rates vary based on:

• program type
  
  

• schedule
  
  

• call volume
  
  

• performance
  
  

Virtual Support Specialists invoice twice monthly.

Full program details are shared after your application is reviewed.

Standard Screening & Certification Requirements

Some client programs require the following third-party steps before beginning certification:

• Background check: approximately $30 (paid directly to the screening provider)
  
  

• Refundable certification deposit: approximately $50, refunded after attending the first day of training
  
  

➡️ These fees are not paid to True Cove Virtual.
They go directly to the secure third-party platform and/or screening provider responsible for Virtual Support Specialist onboarding.

This process ensures agent safety, client security, and compliance with industry standards.

How to Get Started

Step 1 — Complete the Virtual Support Specialists  Interest Form
This helps us verify your details and confirm eligibility.
👉 Apply Now 

Step 2 — Application Review
We review forms daily.

Step 3 — Approval & Next Steps
You’ll receive instructions on joining the secure client platform.

Step 4 — Choose a Client Program
Select a program and complete certification.

Step 5 — Begin Servicing
Start servicing from home on the schedule you choose.

Why Work With True Cove?

• 100% remote
  
  

• Flexible schedule
  
  

• Choose your clients
  
  

• Twice-monthly earnings
  
  

• Low startup cost
  
  

• Support during onboarding
  
  

• Resource guidance
  
  

• Clear and simple setup
  
  

• No commute, no office politics

Questions? We’re Here to Help.

Check our FAQ first for quick answers about requirements, onboarding, and next steps.

If you still need assistance after reviewing the FAQ, feel free to contact us and we’ll be happy to support you.

👉Contact Us